
These solutions are explained in detail in this document: Īlternately, you could download and run the HP Print and Scan Doctor software. Once you perform the above steps, please try to print, If the issue persists then I recommend you to review the steps from this link. If the printer doesn’t power ON then please manually power it ON. Reconnect the power cable to print and the printer should power ON by itself.
The printer should be directly connected to the wall outlet and not to a surge protector. Press and hold the printer’s power button for 15 seconds. Disconnect any other cables if connected the printer. Disconnect the power cable from the printer while the printer is still ON. I recommend you to perform the below steps to isolate the issue and arrive at a solution: I appreciate the steps you have performed and have certainly done a good job. You see an error code 20 while trying to print. I understand that you have an HP Officejet Pro 8660 e-All-in-One Printer and it does not print. I came across you post and would like to help. To show appreciation for my help, please click the " Thumbs Up Icon" to HP Support Forums. Please click " Accepted Solution" on the post that solves your issue to help others find the solution. Connect the USB cable if prompted and follow the onscreen instructions. Now click on to download and install the printer drivers. Again go to run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files. Under print server properties, go to drivers - remove any Officejet entry there as well. Now press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" and press enter. Go to control panel – Devices and printers – Select each of the printer entries and then select remove printer / device. Go to control panel – Programs and features – Select all HP printer entries and uninstall them. Go to services again - Start the print spooler. Now again open "Run" - Type “spool” and ok - Go to PRINTERS folder - delete everything in that folder. Type "services.msc" to get Services – Go to “Print spooler” – Right-click and “Stop” the service. Press “Windows key” + “r” to get the “Run” window. Restart both the printer and the computer.
First, unplug the USB cable from the printer & PC.I would suggest you stop the print spooler and then try to remove the drivers. I would like to jump in with a suggestion.
Business PCs, Workstations and Point of Sale Systems. Printer Wireless, Networking & Internet. DesignJet, Large Format Printers & Digital Press. Printing Errors or Lights & Stuck Print Jobs. Notebook Hardware and Upgrade Questions.